Terms & Conditions

Introduction
Welcome to Phoenix Aesthetic Clinic! These Terms and Conditions govern your use of our services, including our aesthetic treatments, consultations, and wellness guidance. By accessing or using our website, booking an appointment, or availing any of our services, you agree to abide by these terms.
Services Offered
We provide a range of aesthetic treatments, consultations, and skincare services. All procedures and recommendations are intended for wellness and cosmetic enhancement purposes only and should not be considered a substitute for professional medical advice or treatment from a licensed healthcare provider.
Booking and Payment
  • All appointments must be scheduled through our official communication channels (website, phone, or clinic visit).
  • Payments are non-refundable, except in cases of unavailability of the service or technical errors preventing the appointment from being conducted.
  • Discounts, offers, and packages are subject to change at our discretion and may not be applicable retrospectively.
Cancellation & Rescheduling
  • Appointments may be rescheduled with at least 24 hours’ notice to avoid cancellation charges.
  • Cancellations made within 24 hours of the scheduled appointment are non-refundable.
  • In special cases (such as medical emergencies), rescheduling may be allowed at our discretion.
Confidentiality
We respect your privacy. All personal details and discussions during consultations are kept strictly confidential.
However, if we believe there is a threat of harm to yourself or others, we reserve the right to take appropriate steps to ensure safety.
Code of Conduct
  • Clients are expected to communicate respectfully with staff and other clients.
  • Any abusive, inappropriate, or disruptive behavior may result in denial of service or permanent termination of access to our services without refund.
Disclaimer
  • Results may vary from person to person. While we strive to offer the best possible aesthetic outcomes, we do not guarantee specific results.
  • Phoenix Aesthetic Clinic is not liable for decisions or actions taken by clients based on treatment outcomes, consultation guidance, or information provided through our services.
Intellectual Property
All content including treatment guides, marketing material, images, and clinic resources are the property of Phoenix Aesthetic Clinic.
You may not reproduce, distribute, or use any content for commercial or public purposes without written permission.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will take effect immediately upon being updated on our website or displayed at the clinic.
Contact Us
For any queries related to these Terms and Conditions, please contact us at:
By using our services, you acknowledge and agree to the above Terms and Conditions.
Thank you for choosing Phoenix Aesthetic Clinic!